Sales Policy

Payment


Payment Methods, we accept Visa, MasterCard, American Express and Discover. There are also financing options and gift card method. Credit and debit cards are subject to address verification by your financial institution. If you have an error message after submitting your credit card information, please check to make sure that following information are correct:

  • Your name on the card
  • Billing address with your card issuer
  • Card number
  • Card type
  • Card expiration date

If you are still experiencing problems, please call your card issuing bank for details. We remind you that if you shop at Durapatio.com, your information is safe and secure.

All standard shipping is a ground delivery service. This offer covers most items shipped by ground within the contiguous U.S., items will arrive UNASSEMBLED in its original factory boxes unless otherwise mentioned.

Please provide a valid street address with each order (we are currently unable to ship to P.O. boxes). Additional charges apply to rush and international shipments, including.



Returns & Exchanges


Please keep your original packaging for 30 days in case you choose to change your mind.Any returns within 30 days of purchase for whatever reason, shipping costs outbound and inbound will be paid by the customer. For all returning merchandise, you must have RMA (Return Merchandise Authorization) authorized by us.